Our Difference

People

Supervisor

People make promises to People; and People keep those promises.  We have great clients, great managers and great associates. Even with rapidly changing demographics and workforce shortages in many industries, ServiceMaster Clean is an employer of choice in our industries because of our people focus.

We work with clients that really care about their facilities and have a long term commitment to occupant comfort and productivity as well as asset performance and cost management. With a shared vision for facilities care with our Janitorial clients we can design a service commitment and task plan to ensure that vision is achieved day in and day out. For Office Space Occupiers or Owner/Occupiers our Specialty Cleaning team can design a carpet, flooring or furnishings maintenance program that will balance the needs of image, asset longevity and costs. 

We challenge our managers with networking, training and on-the-job problem-solving to ensure that the promises we make are kept. We are aware before our clients of new technology, trends and performance management approaches that incrementally or even dramatically improve cleaning services impact to the client. We lead. We serve. 

Our frontline personnel are people with families, goals and skills. We hire people that have a character of service and train the skills needed to excel for themselves and our clients. We provide the best ergonomic, labour-saving and efficient technology where we can so that our people give your people their very best every day.

Ordinary Tasks, Extraordinary Service


Processes

As an industry leader in commercial cleaning, ServiceMaster Clean is committed to the ongoing development of innovative cleaning procedures. Whether it‘s using environmentally healthy practices or extending the life of your carpet and other floor surfaces, we understand the power of a clean and healthy work environment. Not only that, but we listen to your unique needs and can provide a wide range of specialty cleaning services.

 


Technology

ServiceMaster of Halifax Business Services, utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.


TellServiceMaster (Customer satisfaction survey system)

 

At ServiceMaster of Halifax Business Services, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.

ServiceLink

ServiceLink is a janitorial service inspection, communication and tracking system that ServiceMaster Clean provides to our customers. ServiceLink uses the latest technology to provide effective quality control. The ServiceLink system allows you to track services performed, simplify communication between our team and yours through email and text messaging and enhance the overall cleanliness of your building.

Products

ServiceMaster CleanSM has developed proprietary products to gently, but effectively clean your facility‘s carpet, hard-surface floor, upholstery and furniture, ensuring lasting beauty and a professional appearance.

Cleaning for a Healthier Work Environment

We take our commitment to the environment seriously and have developed specific principles and cleaning products to guide us in serving our customers. ServiceMaster Clean Green For® products are designed for minimal environmental impact. They are free of ingredients such as perfumes and VOCs.

Green For® products carry one or more certifications from third party organizations — that is organizations who are in the business of testing and verifying claims made regarding the product.

Green For® products are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.


Go Green With ServiceMaster Clean


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Green Cleaning